How long will it take to receive my Everlay mattress?
All products are made to order, we need 2-4 business days to build, compress, and box your Everlay mattress before shipping it directly to you. We will send you an email with your tracking details as soon as your order ships. Typically all products take 3-10 business days to arrive at your front door step! All Everlay products are designed, manufactured, and shipped from Southern California.
How does the return policy work?
We will accept returns on all Everlay Products within 100 nights. First, try our products for at least 30 days as your body can take some time to adjust. If you are unsatisfied, easily call 800-588-5133 and we can set you up for a return. If the items returned only have natural wear and tear, we will refund the total amount paid within two weeks.
What is the mattress recycling fee?
We are required to charge a Mattress Recycling Fee in California, Connecticut, and Rhode Island. For further information please visit http://mattressrecyclingcouncil.org.
How to sleep on the Everlay mattress?
The Everlay mattress works with traditional metal frames, foundation platform or slatted bed frames, adjustable bases, Murphy beds, and flat on the floor.
Can I replace my mattress or pet bed cover?
Of course you can! Please call us at 800-588-5133 to order a replacement cover for your Everlay Mattress or Pet Bed!
What is the best way to get rid of my old mattress to make room for my new Everlay mattress?
Simply find a mattress recycling location near you by visiting http://byebyemattress.com/recycling-locator-2/